Based on your company's travel configurations, certain itineraries may require approval before they are confirmed. Coordinators and Administrators have 24 hours from the time of booking to approve. If the booking is not approved within that time frame, the itinerary will be cancelled. This article shows you how to approve an itinerary in Certify Travel.
Step 1: On your account homepage, select Travel, and then select Search & Book Travel.
Step 2: On the left panel, select Approve Trips.
Step 3: The itinerary may be instantly approved or rejected by selecting the itinerary, and then clicking Approve or Reject.
Alternatively, if you would like to review the itinerary details first, select the Details button next to the itinerary.
Step 4: Review the itinerary details. When prompted, choose to Approve or Reject the itinerary.
- If the itinerary is Approved, the itinerary will be ticketed.
- If Rejected, the itinerary will be cancelled at no cost.